Frequently Asked Questions

Get answers to common questions about Syntonics Or Affirm Relaxer Touch Up.

We recommend touch-ups every 6–8 weeks, depending on growth rate and hair condition. Our stylist assesses new growth and strength at each visit to determine the safest timing to maintain a smooth finish while avoiding overlap or excess chemical exposure.

Yes in most cases — colored hair is often compatible. We perform a thorough consultation and strand test to confirm color integrity and porosity. If needed, we adjust formulas and add conditioning protocols to protect color and hair strength.

Safety depends on assessment. For fine or damaged hair we may select gentler formulations, shorter processing, and intensive strengthening treatments. Sometimes we recommend delaying the service and focusing on reconstruction until hair shows sufficient elasticity and health for a touch-up.

Appointments typically last 60–90 minutes depending on hair length, density, and chosen treatment. This includes consultation, precise root application, processing, a nourishing treatment, and professional styling to ensure a polished, resilient finish.

Use gentle, sulfate-free shampoos, deep-conditioning masks weekly, and limit heat styling. Schedule recommended follow-ups and use protective products suggested by your stylist to maintain smoothness and strength. Avoid chemical overlap and follow homecare to extend results.

Touch-ups relax only new growth and are designed to blend with previously relaxed lengths; they can permanently alter texture where applied. We carefully target roots to preserve overall shape, and discuss expectations during consultation to protect desired curl pattern.